Data Center Operation Manual


Data Center Manual provides the required guidelines, practices, policies and procedures in order to ensure that the data center Site, SFI, ITI is operational in an optimal manner. Intended for engineers and managers who are working with day-to-day planning, implementation and maintenance of Data Center for resilience, efficiency, security and availability considerations.


Data Center Facilities Management

Data Center Management is designed to meet the challenges of maintaining, operating and managing complex and high performance data centers now and in the future. Data Center Facilities Management combines in a single offering three of the most critical elements of successful data center operations: personnel, documentation, and systems management.


Data Center Security Management

Data center physical and information security concerns including the protection of data center sites and equipment (and all information and software contained therein) from theft, vandalism, natural disaster, manmade catastrophes, and accidental damage (e.g., from electrical surges, extreme temperatures, and spilled coffee). It requires solid building construction, suitable emergency preparedness, reliable power supplies, adequate climate control, and appropriate protection from intruders.


Data Center Capacity Management

Rigorous data center capacity planning and management is critical to serving today's enterprise. At their core, these disciplines are required to insure that the data center can accommodate both the expected and unexpected needs of the business. The goal of capacity planning is to provide satisfactory service levels to users in a cost-effective manner.


Data Center Fire & Safety Management

Today’s data centers and network rooms, more than ever, are under enormous pressure to maintain operations. Some companies risk losing millions of dollars with one single data center glitch. Therefore it is not hard to believe that in the event of a catastrophic data center fire, a company may not only lose millions but may also go out of business.


Data Center Inventory, Parts and Vendor Management

With new hardware and applications regularly being added and removed, data centers are constantly changing. In the absence of well-enforced change management procedures, coupled with an advanced system to track those changes, the data center’s contents can quickly become a mystery — and performance and efficiency will inevitably slip. Maintaining a current and detailed understanding of data center’s assets and applications is critical to ensuring its optimal performance and efficient running. When to know exactly what a data center has, one can prevent the addition of redundant equipment, readily replace outdated or inefficient equipment and utilize virtualization and cloud solutions to their fullest extent.


Data Center Preventive Maintenance Management

In the broadening data center cost-saving and energy efficiency discussion, data center physical infrastructure preventive maintenance (PM) is sometimes neglected as an important tool for controlling TCO and downtime. PM is performed specifically to prevent faults from occurring. IT and facilities managers can improve systems uptime through a better understanding of PM best practices.


Data Center Personnel & HR Management

Proper facilities management procedures and 24x7 availability of qualified support and maintenance staff for the mission critical systems such as UPS, power distribution, back-up generators and cooling systems are key to ensuring continuous availability.


Data Center SOP Management

In order to provide reliable, safe and secure data centers and mission critical facilities, certain practices must be instituted and enforced. The SOP Management guides shall establish standards and procedures for data centers, both owned and leased, along with other mission critical support facilities.


Data Center Efficiency Management

For most of the decade, data center managers were forced to react to rapid, continuous changes dictated by the capacity and availability requirements of their organizations, and the density of the equipment being deployed to meet those requirements. Now, data centers must enter a new stage of maturity marked by a more proactive approach to management to enable increased efficiency, better planning and higher levels of service. Achieving actionable visibility into data center operations requires the ability to collect, consolidate and analyze data across the data center, using advanced devices, sensors and management software.


And many more...

There is a long list of operational procedures and components for all key aspects of the data center, including but not limited to policies management, life cycle management, business office management, DR management, redundancy management, services management, availability management and many more.

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