| The Network Operations Center (NOC) is the command and control center and the core of data center facilities. TechXact provides total NOC architecture and setup including space design, console fixtures, and audio visual systems, network and support infrastructure, monitoring and managed services, as well as installation, documentation, and training.
TechXact delivers and maintains network operations center that are fully capable of controlling operations, support and preventive maintenance engineering and management services to ensure functional reliability and facilities’ critical systems, infrastructures and applications. TechXact NOCs are highly capable of advanced multi-monitoring, parallel notifications, alert escalations, security clearances, fault diagnosis, and automated reporting and issue tracking.
Data Center Monitoring and Control
Data Center monitoring and control is a critical element of maintaining maximum availability for your critical operations. TechXact emphasizes utilizing IP and Web technologies to oversee and control critical support systems from just about anywhere.
TechXact criteria for both support infrastructure systems monitoring and information technology infrastructure monitoring is the same. TechXact believes it is vital that monitoring and control systems be cost effective, quickly deployed and implemented, easy to use, utilize intuitive alarming and escalation methodologies and provide robust reporting all from a central, secure, location. TechXact has experience in designing, building, and installing Command Centers, Control Centers, Network Operation Centers, Network Management Centers, Network Control Centers, Data Centers, Security Operations Centers, Mock Trading Rooms and various other monitoring intensive control facilities. TechXact can provide a turn-key solution by handling everything you need including space design, console furniture, audio/visual systems, network & support infrastructure monitoring and/or managed services as well as installation. The NOC technicians typically provide support twenty-four hours a day, seven days a week. Typical daily processes include:
• Monitoring operations of all backbone links and network devices.
• Ensuring continuous operation of servers and services.
• Providing quality support for network users.
• Troubleshooting of all network and system related problems.
• Opening tickets to track and document resolution of problems.
• 24 hours a day, 7 days a week supervised operation by highly skilled network and system engineers.
Network Monitoring and Managed Services: TechXact’s Monitoring and Managed Service offers leading edge management and monitoring that extend from the hardware layer to the application layer. TechXact’s service employs automation technology to provide clients with guaranteed reliability, uptime and significant cost savings.
The Infrastructure of tomorrow will not be managed by people, but by expert systems, resulting in:
• Lower TCO due to Scalability without additional OPEX
• Increased System / Application Availability
• Lowest Possible MTTR
Cost-effectiveness:
Clients experience 30-40% savings over our competition; 75% of revenue is reinvested in technology services (MSP industry average is 27%).
Unparalleled Flexibility:
Offering customized and adaptable solutions that seamlessly integrate with our clients' existing architecture.
Consolidated Management Approach:
TechXact leverages a suite of integrated management tools guaranteeing optimal scalability, 99.999% Uptime and 15 Minute Response Time.
Financially Backed Business SLA's:
Real-time SLA monitoring giving our clients a direct view of how well we are performing.
Superior Technology:
World-class operations and monitoring platform based on, best-of-breed technology. TechXact engineers are recognized as lead technology and industry experts.
Server & Serial Device Access Systems:
TechXact designs KVM and remote access solutions based on best-of-breed complete line of compatible, scalable, analog and digital, KVM and remote connectivity products. TechXact offers the most reliable, flexible, and secure out of band solutions to manage data center equipment, while improving operational productivity.
Security Access & Control
TechXact Security Access and Control offers a complete service embracing all forms of electronic surveillances, access control and monitoring systems. TechXact only supply the latest technology, combining it with vast experiences in security systems to better protect the premises.
TechXact Offers:
• Closed circuit television systems (CCTV)
• Access control systems
• Remote video monitoring
• CCTV monitoring using local and wide area networks
• Digital recording systems with network capability
• IP CCTV
• Electronically controlled Gates, Barriers and Blockers
• Conventional Fencing and Power Fencing Systems
• Design, installation and maintenance
• Consultancy and full project management
TechXact security consultancy service can be combined with a complete security review and risk analysis study, to identify any gaps in security provision and design the most cost-effective solution. TechXact team works closely with manned guarding division to create an integrated security solution to suit data center needs.
Support Infrastructure Monitoring:
TechXact’s criteria for both support infrastructure systems monitoring and information technology infrastructure monitoring is the same. TechXact believe it vital that monitoring and control systems be cost effective, quickly deployed and implemented, easy to use, utilize intuitive alarming and escalation methodologies and provide robust reporting all from a central, secure, location.
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